Privacy Policy
1. Introduction
School of Freelancing ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, enroll in our trainings, or engage our tech support services.
2. Information We Collect
- Information you provide: name, email, phone number, payment details, and messages sent via enrollment, contact, or support forms.
- Automatically collected data: IP address, browser type, device information, and pages visited, gathered via cookies and analytics tools.
- Service-related data: server access details, configuration information, or credentials you provide for tech support engagements, used solely to complete the agreed work.
3. How We Use Information
- To deliver trainings, process enrollments, and provide tech support services.
- To communicate with you about your account, orders, or support requests.
- To improve our website, curriculum, and services.
- To send marketing or promotional messages, where you have opted in (you may unsubscribe at any time).
- To comply with legal obligations and prevent fraud or misuse.
4. Legal Basis for Processing
Where applicable law requires it, we process your information based on your consent, the necessity to perform a contract with you (e.g. training enrollment or a support engagement), compliance with a legal obligation, or our legitimate interest in operating and improving the Platform.
5. Sharing & Disclosure
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Platform (e.g. payment processors, hosting providers, email tools).
- Freelance marketplaces (e.g. Upwork, Contra) when a service engagement is initiated through those platforms.
- Authorities, where required by law or to protect our rights, safety, or property.
6. Third-Party Services
Our Platform may link to or integrate with third-party services (e.g. GitHub, DigitalOcean, Twilio, Telnyx, Google Analytics). These third parties have their own privacy practices, and we encourage you to review their policies.
7. Cookies & Tracking
We use cookies and similar technologies to remember preferences, understand site usage, and support analytics. You can control cookies through your browser settings; disabling them may affect some site functionality.
8. Data Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymized.
10. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request data portability. To exercise these rights, contact us using the details below.
11. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.
12. International Transfers
As we serve clients and students globally, your information may be processed or stored in countries other than your own. We take steps to ensure appropriate safeguards are in place for such transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the revised policy.
14. Contact Us
Ask any questions about this privacy policy to our email office@schooloffreelancing.com.